Ready to Tackle Retail's Challenges: The Omni-Channel Retailing Conference 2017

2017-06-09 09:30

HONG KONG, June 9, 2017 /PRNewswire/ -- Asia's leading retail conference, the Omni-Channel Retailing Conference, will take place in Hong Kong from 13-14 June 2017 at the Hong Kong Convention & Exhibition Centre. Hosted by Diversified Communications, it brings together over 300 leading decision makers, C-suite executives and key thought leaders to share their ideas in the changing retail industry. As retail has woken up to the fact that 24/7 shopper engagement is no longer just a 'nice to have' but now essential for survival, leading retailers, technology evangelist and pioneers of cross-border e-commerce will share their views on the latest insights, trends and case studies all related to retail. The conference will cover a number of highly relevant and thought-provoking themes, including Digital Insights & Customer ExperienceDigital PaymentsCross-Border e-Commerce and Omni-Channel Fulfilment.

Asia’s leading retail conference, the Omni-Channel Retailing Conference, will take place in Hong Kong on 13-14 June 2017 at the Hong Kong Convention & Exhibition Centre. 
Asia’s leading retail conference, the Omni-Channel Retailing Conference, will take place in Hong Kong on 13-14 June 2017 at the Hong Kong Convention & Exhibition Centre.

Stuart Bailey, Managing Director at Diversified Communications Hong Kong, organiser of Omni-Channel Retailing Conference 2017 said, "For this year's conference we have worked hard to bring the best and brightest minds, professionals who understand the changing retail landscape better than anyone. The pace of change that we see around us is incredible, which also means that the ability to predict trends and consumer behaviour in the future becomes measurably more difficult. It is for this reason that conferences are such an important platform for sharing ideas with industry peers and keeping up-to-date with the very latest developments in dynamic modern retailing."

Held alongside Retail Asia Expo, one of Asia's most influential retail trade fairs, the conference is a significant event for the regional retail sector. With a combination of networking opportunities and best practice presentations, attendees will be equipped with the latest omni-channel insights and techniques allowing them to take advantage of this growing trend and get ahead of the competition.

Top Speakers to Address Retail's Most Relevant Challenges

Representing global retail brands, consultancies and solution providers, conference speakers will share the latest innovations, brand-specific case studies and market trends. The conference will highlight the best ways to bridge the gap between the physical and digital worlds for a seamless customer experience and increased sales opportunities. The conference will focus on a number of new trends, including: how A.I. (Artificial Intelligence) empowers store associates with personalised product recommendations; how cross-border e-commerce and omni-channel retail delivery solutions continue to provide opportunities to expand your customer base and improve the customer experience; and the conference will inspire proactive retailers to develop consistent brand strategies and create experiences to positively engage their consumers.

The keynote speaker at the conference is Julie Mathers, CEO and Founder of Flora & Fauna, Australia's largest vegan beauty and lifestyle store which has achieved 500% growth year on year. Julie was recently recognised as one of the Top 50 People in Australian eCommerce and Flora & Fauna was shortlisted as a finalist for Responsible Retailer of the Year in 2017. At the conference, Julie will tell us about how Flora & Fauna focuses on relationships for greater margins and builds customer advocacy through values and ethics.

International speakers confirmed for the Omni-Channel Retailing Conference 2017 include:

  • Ms. Julie Mathers, CEO and Founder, Flora & Fauna
  • Mr. Zaheer Nooruddin, Head of Digital Transformation, Shiseido Hong Kong Ltd.
  • Mr. Giovanni Musillo, Head of Acquisition, ZALORA
  • Mr. Will Ross, CEO, Lazada Crossborder (Hong Kong)
  • Mr. Giovanni Cirillo, Ecommerce Director, I.T Group
  • Mr. Henry Bott, Head of Digital, Swire Properties
  • Mr. Noah Herschman, Senior Architect, World Wide Retail Industry, Microsoft Corporation
  • Mr. Micson Kwong, Client Partner of e-Commerce, Greater China, Facebook
  • Ms. Jenny Hui, General Manager, Cross Border Trade, eBay Hong Kong & Taiwan
  • Ms. Alexis K. Jones, Product Marketing Manager, Responsive Retail Sensor, Intel Corporation
  • Mr. Anson Bailey, Head of Consumer Markets, ASPAC, KPMG China
  • Mr. Carlos Mora, Director, Strategic Innovation APAC, Salesforce
  • Mr. Carson McKelvey, Managing Partner, Tofugear
  • Mr. Christy Kilmartin, VP Marketing and Merchandising, Timberland Asia
  • Mr. Cyril Drouin, Chief eCommerce Officer for Greater China, Publicis Commerce
  • Ms. Lauren Zhao, Managing Director, UPS Hong Kong and Macau

About the Omni-Channel Retailing Conference

The Omni-Channel Retailing Conference is co-located with the Retail Asia Expo event. For the last 6 years, the Omni-Channel Retailing Conference has been the dedicated conference for retailers in Asia Pacific and successfully gathered expertise and insights from industry leaders and professionals. The annual conference is filled with the very best of retail: innovative products, powerful presentation and positive engagement. In 2016, the conference attracted 336 delegates, 70% of which were C-level executives.

Retail Asia Expo welcomed over 180 local and international exhibitors and offers plenty of networking opportunities, including seminars, a gala dinner, a cocktail reception, and retail awards. In 2016, the Expo attracted 8,633 visitors from 60 countries, representing over 3,300 companies.

For more information about the 6th Omni-Channel Retailing Conference, visit or the 9thRetail Asia Expo, visit

Media Enquiries:

Niann Lai
Conference Producer
Tel: +852-3958-0531

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Source: Diversified Communications Hong Kong
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